Pricing, Returns and Loading Policies

PRICING POLICY

• We believe our prices to be fair and reasonable, and we will not bargain. All prices are subject to change without notice.

RETURN POLICY

• ALL SALES ARE FINAL
• Items purchased at the ReStore can be exchanged in store within 7 days of the purchase date with the original receipt only. 
• Appliances come with a 30-day warranty.
• Any appliance that is found to be faulty within the 30-day warranty period may be returned for a full refund or exchanged for an item of equal or lesser value.

PICK-UP POLICY

• We will hold your purchased merchandise for a maximum of 48 hours so that you may arrange for appropriate transportation.
• Proof of purchase is required prior to the release of the item(s).
• Items not picked up within 48 hours will be considered donated back to the ReStore, and may be resold or used by the ReStore for any purpose.
• Pickup times will be scheduled Mon to Sat between the hours of 10am-5pm

LOADING GUIDELINES

• Due to safety concerns around COVID-19, our staff will leave you items at the bay door for their safety and yours.
• Customers are required to bring help and come prepared to load their own purchases into their vehicles. 
• Please bring any items required to tie down or secure your purchase. All loading, securing, and transportation of merchandise is at the customer’s own risk.